This Privacy Policy applies to the Qelvazio™ online store at qelvazio.com, operated by Hefei Baoma Technology Co., Ltd. It describes information practices connected with browsing the storefront, shopping, account features where enabled and customer service.

The store uses Shopify and may rely on additional third-party services. Actual processing must be reviewed against the live apps, pixels and settings in use.

Depending on the services used, information can include names, email addresses, telephone numbers, delivery and billing addresses, order information, preferences, customer-support messages and details you voluntarily submit.

Technical data may include IP address, device identifiers, browser settings, page visits and interaction data collected through cookies or similar technologies.

Information may be provided by you during checkout, through messages or contact requests, or collected automatically as you interact with the storefront. Service providers may also provide transaction, delivery or fraud-prevention information needed to support an order.

Information may be used to process payments, fulfill purchases, provide order updates, manage delivery, respond to customer requests, handle returns, prevent fraud, maintain security and comply with recordkeeping or legal duties.

Where applicable and permitted, information may support service improvement, analytics or marketing choices subject to consent and opt-out rules.

Shopify and related services may use cookies, pixels and similar technologies to operate the storefront, support the shopping cart, remember preferences and analyze use.

Advertising or analytics cookies depend on active site configuration and applicable consent requirements. Available controls and permissions may vary by jurisdiction.

Payments for Qelvazio™ orders are made online through the provider(s) displayed at checkout, which may include major U.S. credit/debit card networks and PayPal, as well as eligible digital wallets when enabled. These third parties may process billing, authorization and fraud-prevention information for the transaction.

We do not offer cash on delivery. Never send complete card numbers, security codes or account passwords to customer support by email, phone or social media.

To operate the store, personal information may be disclosed where necessary to Shopify, payment processors, shipping and logistics partners, hosting providers, customer-service tools and professional advisers.

Certain disclosures may also be required to comply with law, protect customers and investigate suspected misuse.

If promotional email or similar marketing messages are offered, you may be able to unsubscribe using the link in the message or by contacting us. Transactional or service-related communications may still be needed to fulfill orders.

The company, commerce platform and related providers may operate in different jurisdictions. As a result, information may be processed or stored outside your place of residence in accordance with applicable legal requirements.

Personal information may be retained for as long as reasonably necessary to complete transactions, support customers, meet legal obligations, resolve disputes and maintain appropriate records. Specific retention periods may depend on the category of information and applicable law.

We aim to use appropriate administrative and technical safeguards together with relevant providers. However, no online service or method of electronic storage can be guaranteed completely secure.

Depending on your jurisdiction, you may have rights to obtain information about personal data, request access or correction, request deletion, object to certain processing, or request portability or other available protections.

Contact us at service@qelvazio.com with your request. Identity verification, legal exceptions and response requirements may apply.

Residents of certain U.S. states may have additional rights regarding access, correction, deletion, opt-out choices and information about specific processing. Which rights apply depends on the relevant law and the store’s actual data practices.

If browser-level privacy signals or jurisdiction-specific options are supported by the live store, their effect is subject to the active consent configuration.

This online store is intended for adult purchasers. If you believe personal information from a child was provided without appropriate permission, contact us to request a review.

Links to websites or services outside Qelvazio™ may be subject to their separate privacy policies. We encourage you to review those terms before providing information.

This notice may be revised to reflect changes in technology, service providers, store operations or applicable law. Review the published page for the current wording.

For questions and privacy requests, email service@qelvazio.com or call +86 150 1262 2251. Customer service hours: Monday–Saturday, 8:00 AM–8:00 PM.